Call logging is the process whereby a telephone conversation between one or more participants is recorded for future reference. There are many applications where this is used that require high security, high quality and large volumes of data. An example of applications include - Call Centres, logging Police Telephone traffic, Ambulance Service calls, Aircraft control centre conversations, Share Dealing conversations and chat Line logging. Miton's Voice Record system can also be used for the recording to disc of non Voice data, such as Raw Data or Video.
Key Features
- Automated recording of telephone voice to disc, or other suitable medium, either locally to the callHandler, or via a LAN/WAN connection
- Web-Browser interfaces for management and retreival of recordings
- Multiple choice file record format
- System is a stand-alone system
- Logging computer Typical Parameters
- Industrial rack-mount PC (1U or 2U)
- 80GB Hard disk
- CD-ROM device
- Ethernet Networking port
- Linux Operating System
- Call Logging Software by Miton Systems Ltd
- customisable by Miton
Example Applications
- Conference Recording
- Data Logging
- Voice to text conversion systems
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